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JOB ID: BHJOB8536_10069

JOB TITLE: Data Quality Specialist


Global leader in multi-vendor IT support located in Charlotte, NC is seeking a Data Quality Specialist to join their team. Fantastic opportunity for a very detail oriented individual accustomed to dealing with ticketing systems, and looking to join a growing company with global impact.


  • Consistently maintain data due to rapidly changing requirements in respect to pricing, locations, and meeting customer reporting expectations.
  • Utilize SAP and Singlepoint to review Direct Service hours.
  • Maintain a thorough understanding of the life-cycle of a ticket from call opening to invoicing.
  • Use and understand FE reports attached to incidents in Singlepoint for indirect service.
  • Make decisions based on established standard billing requirements to ensure the company's best interest.
  • Maintain excellent time management in order to move incidents through the queue accurately and in a timely manner.
  • Report to management on any opportunities for improving the established processes in place. 
  • Other duties as assigned.


  • System Knowledge necessary:
  1. Singlepoint (sP) Incident Management System
  2. SAP
  3. Outlook
  4. Excel
  5. Sharepoint 
  • Exceptional attention to detail to review the information for accuracy
  • Excellent written and verbal communication skills
  • Must be self-directed, organized, and intrinsically motivated
  • Strong multitasking abilities 


  • Competitive compensation
  • Excellent company culture and room to grow within organization
  • Laid-back office culture and environment
  • Great company benefits

LOCATION: Charlotte, NC

ABOUT Xcentri: Xcentri, a CEO Inc. company is an award-winning, full service staffing firm that centers on people and is committed to finding the right fit for our candidates and clients alike. For over 20 years Xcentri, a CEO Inc. company has successfully placed top professionals in the areas of technology, finance/accounting, sales, healthcare, executive management and other disciplines with industry-leading companies. Xcentri a CEO Inc. company offers a comprehensive approach to human capital solutions, providing permanent placement, temporary and contract solutions, along with human resources and assessment consulting services.

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