Select Page

JOB ID: BHJOB8536_9914

JOB TITLE: Account Management Representative

JOB DESCRIPTION:

A global leader in the forest products industry in the Catawba, South Carolina area is looking to grow their team!  If you have great attention to detail, excellent customer service to an account base, with a focus on company objectives through partnerships this job is for you. This opportunity would be great for someone who has direct account management experience and very good computer literacy.

JOB TASKS

  • Manage domestic and distribute customer accounts from initial order placement to delivery
  • Receive and process customer orders and inquiries on both internal and external order systems
  • Communicate directly with customers and organization departments about important order information; ship/delivery date, any delays, and change in transportation
  • In a timely matter accurately compete the order to cash process as required by department standards
  • Prepare and mange account reports
  • Manage and balance orders received vs. forecast exceptions
  • Guarantee customer complaints are corrected by joining with the appropriate internal department and external organizations
  • Partner with quality assurance to ensure product questions are addressed

JOB QUALIFICATIONS/REQUIREMENTS:

  • Expert in computer literacy with focus on Excel and Word
  • SAP experience and knowledge is a plus
  • Excellent analytical skills and ability to provide suggestions for improvement
  • Direct account management experience
  • Excellent oral/written communication skills
  • Accuracy and attention to detail is required
  • Self-Motivated

About Xcentri:

Xcentri is an award-winning, full-service staffing and recruitment firm specializing in providing temporary and direct hire services for accounting/finance, office and administrative support, call center/customer service, and non-clinical healthcare positions. As a CEO Company, Xcentri was named to the Inc.5000 “Fastest Growing Private Companies” List for 2016 and 2017. The CEO companies Xcentri and CEO Inc. have also been honored with the Charlotte Business Journal’s “50 Fastest Growing Companies” for 2015-2016.  For more information visit www.xcentri.com


Submit Resume
Share This