Our Call Center Services Practice was launched to specifically accommodate the increasing demand for professional staffing requirements in this growing discipline in the Southeastern US and around the country. The new organization is led by a team of professionals with many years of experience in recruiting and placing Call Center professionals with top companies in a wide variety of industries.
For our clients, properly staffed call centers are being recognized as critical to growth in today’s economy, with companies realizing that understaffed call centers can cause consumers tremendous frustration, and can cost clients dearly in terms of customer erosion. In this fast-paced economic environment, consumers want timely and effective service and will take their business elsewhere if they’re not getting it.
For candidates, call center career opportunities are rapidly expanding in metro-Charlotte and beyond. Xcentri has also seen a substantial increase in the need for bi-lingual customer service and call center reps as the nation’s Spanish-speaking population continues to grow.
“We are committed to meeting this new demand for call center service staffing,” says Moira Hagan, Managing Director of Xcentri. “Our new Call Center Service Practice provides specialized support for clients including dedicated account management and specialized searches that focus on candidates with skills and experience in that discipline.”
For candidates interested in call center job opportunities, please visit Xcentri’s Career Center.
For clients seeking assistance in staffing call center organizations, please contact one of our account managers directly by calling 844.661.7861 or email us at firstname.lastname@example.org